Beck J, Danilenko M, Sperber L, Wiersma B, Egger R. Connecting Big Data and Service Quality Evaluation – Developing a Service Quality Map of the Austrian Hospitality Industry through the Application of Big Data. The Gaze: J Tourism & Hosp. [Internet]. 2017 Jul. 19 [cited 2024 May 3];8:40-54. Available from: https://www.nepjol.info/index.php/GAZE/article/view/17831