Sah, Gunja Kumari, and Shiva Prasad Pokharel. “The Effects of Telecommunication Service Quality Dimensions on Customer Satisfaction in Kathmandu Valley”. Journal of Nepalese Business Studies 14, no. 1 (December 20, 2021): 118–129. Accessed May 2, 2024. https://www.nepjol.info/index.php/JNBS/article/view/41498.