THAPA, M.; YOGI, P. N. Service Quality and Customer Satisfaction With Reference to Cellular Phone Industry of Nepal. The Batuk, [S. l.], v. 10, n. 1, p. 39–54, 2024. DOI: 10.3126/batuk.v10i1.62297. Disponível em: https://www.nepjol.info/index.php/batuk/article/view/62297. Acesso em: 17 may. 2024.