Factors affecting Customer Loyalty (A study of banking customers in Rupandehi District)

Authors

  • Sahadev Bhatt Bhairahawa Multiple Campus, Rupandehi, Nepal
  • Narayan Kumar Nepali Bhairahawa Multiple Campus, Rupandehi, Nepal

DOI:

https://doi.org/10.3126/bhairahawacj.v5i1.51371

Keywords:

banks, customer satisfaction, customer loyalty, service quality, Rupandehi

Abstract

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Author Biographies

Sahadev Bhatt, Bhairahawa Multiple Campus, Rupandehi, Nepal

Lecturer

Narayan Kumar Nepali, Bhairahawa Multiple Campus, Rupandehi, Nepal

MBS Scholar

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Published

2021-09-30

How to Cite

Bhatt, S., & Nepali, N. K. (2021). Factors affecting Customer Loyalty (A study of banking customers in Rupandehi District). Bhairahawa Campus Journal, 5(1), 1–8. https://doi.org/10.3126/bhairahawacj.v5i1.51371

Issue

Vol. 5 (2021)

Section

Articles