Joshi, Chhemanand. “Impact of Automated Teller Machine (ATM) Service Quality on Customer Satisfaction in the Nepalese Commercial Banks”. Contemporary Research: An Interdisciplinary Academic Journal 3, no. 1 (December 31, 2019): 7–18. Accessed April 23, 2024. https://www.nepjol.info/index.php/craiaj/article/view/27484.