BHATTARAI, B. R.; PROMPANYO, M. Exploring Service Quality and Visitors’ Complaining Behavior of Nepalese Tourism Industry. Journal of Business and Management, [S. l.], v. 6, n. 01, p. 86–99, 2022. DOI: 10.3126/jbm.v6i01.46638. Disponível em: https://www.nepjol.info/index.php/jbm/article/view/46638. Acesso em: 28 apr. 2024.