BHANDARI, Rita. Impact of Citizen Charter on Service Delivery: A Case Study of District Administration Office, Dolakha. Journal of Kathmandu BernHardt College, [S. l.], v. 7, n. 1, p. 120–130, 2025. DOI: 10.3126/jkbc.v7i1.88376. Disponível em: https://www.nepjol.info/index.php/jkbc/article/view/88376. Acesso em: 30 jan. 2026.