Performance Measurement Practices in Nepalese Telecommunication Industries

Authors

  • Naba Raj Adhikari Faculty of Management Tribhuvan University, Nepal
  • Dhan Raj Chalise Faculty of Management, Tribhuvan University, Nepal

DOI:

https://doi.org/10.3126/md.v24i1.47549

Keywords:

performance measurement, financial measures, non-financial measures, telecommunication industry, Nepal

Abstract

The main aim of this study was to examine the existing performance measurement (PM) practices in the Nepalese telecommunication industries. Nepal Telecom and Ncell have been selected as a sample of the study. Primary data have been collected through structured questionnaires and telephonic interviews using a five-point Likert scale. The study revealed that Nepalese telecommunication industries had used financial and non-financial measures for performance measurement. The financial measure has got significant use and importance than the non-financial measures. Performance measures have been considered a key managerial tool for evaluating performance. The study revealed that performance measures in Nepalese telecommunication industries had been modified when there were changes in the organization's strategies.

Downloads

Download data is not yet available.
Abstract
146
PDF
110

Author Biographies

Naba Raj Adhikari, Faculty of Management Tribhuvan University, Nepal

Associate Professor

Dhan Raj Chalise, Faculty of Management, Tribhuvan University, Nepal

Assistant Professor

Downloads

Published

2021-07-04

How to Cite

Adhikari, N. R., & Chalise, D. R. (2021). Performance Measurement Practices in Nepalese Telecommunication Industries. Management Dynamics, 24(1), 107–116. https://doi.org/10.3126/md.v24i1.47549

Issue

Section

Research Article