KHANAL, K. Comparison of Satisfaction Level of Customers between Public and Private Commercial Banks in Kathmandu Valley. Management Dynamics, [S. l.], v. 21, n. 1, p. 17–25, 2018. DOI: 10.3126/md.v21i1.26998. Disponível em: https://www.nepjol.info/index.php/md/article/view/26998. Acesso em: 27 apr. 2024.