SHRESTHA, S. K. Impact of Relationship Marketing on Customer Retention in Higher Education. Management Dynamics, [S. l.], v. 23, n. 2, p. 33–44, 2020. DOI: 10.3126/md.v23i2.35804. Disponível em: https://www.nepjol.info/index.php/md/article/view/35804. Acesso em: 28 mar. 2024.