YADAV, Ambikesh. Impact of e-Ticketing on Customer Satisfaction in Kathmandu Valley . Nepalese Journal of Business, [S. l.], v. 11, n. 3, p. 100–113, 2024. DOI: 10.3126/njb.v11i3.79292. Disponível em: https://www.nepjol.info/index.php/njb2/article/view/79292. Acesso em: 8 dec. 2025.