SAH, Aarti; PRADHAN, Radhe Shyam. Impact of Total Quality Management on Operational Performance in Nepalese Commercial Bank . Nepalese Journal of Business, [S. l.], v. 12, n. 3, p. 1–14, 2025. DOI: 10.3126/njb.v12i3.84453. Disponível em: https://www.nepjol.info/index.php/njb2/article/view/84453. Acesso em: 7 dec. 2025.