ARYAL, Mani Ram; DANGOL, Sunita; PRADHAN, Kohishma. Unveiling the Drivers of Customer Satisfaction in the Hotel Industry. Nepalese Journal of Business and Management Studies, [S. l.], v. 2, n. 1, p. 51–63, 2023. DOI: 10.3126/njbms.v2i1.67743. Disponível em: https://www.nepjol.info/index.php/njbms/article/view/67743. Acesso em: 7 dec. 2025.