VAIDYA, Rashesh; B.K, Ganesh Bahadur. Service Performance (SERVPERF) and Visitors’ Satisfaction in Beni Bazaar’s Small and Medium Scale Hotels (SMSHs). Nepalese Journal of Hospitality and Tourism Management, [S. l.], v. 7, n. 1, p. 19–33, 2026. DOI: 10.3126/njhtm.v7i1.92130. Disponível em: https://www.nepjol.info/index.php/njhtm/article/view/92130. Acesso em: 11 apr. 2026.