[1]
Bhattarai, Y. 2025. Effect of Trust, Privacy, Service Quality and Customer Satisfaction on the Success of Electronic Customer Relationship Management (E-CRM) Systems in Nepalese Insurance Sector . Nepalese Journal of Management. 12, 4 (Oct. 2025), 128–137. DOI:https://doi.org/10.3126/njm.v12i4.92422.