BOHARA, Babin. Impact of Customer Service Quality on Customer Satisfaction in Nepalese Insurance Companies . Nepalese Journal of Management, [S. l.], v. 12, n. 3, p. 15–25, 2025. DOI: 10.3126/njm.v12i3.86072. Disponível em: https://www.nepjol.info/index.php/njm/article/view/86072. Acesso em: 7 dec. 2025.