DIXIT, Pratyush Mani Acharya; PRADHAN, Sumit. Role of Technology in Improving Customer Service in Nepal . Nepalese Journal of Management, [S. l.], v. 12, n. 3, p. 154–165, 2025. DOI: 10.3126/njm.v12i3.86098. Disponível em: https://www.nepjol.info/index.php/njm/article/view/86098. Acesso em: 7 dec. 2025.