[1]
“An Exploration of Influencing Factors of Customer Relationship Management Practices in the Banking Sector”, Nep. J. Mgt. Sci. Res., vol. 7, no. 1, pp. 134–154, Apr. 2024, Accessed: Jul. 07, 2026. [Online]. Available: https://www.nepjol.info/index.php/njmsr/article/view/64614