PALIKHE, Amin; ADHIKARI, Nabin Bahadur; NIRAULA, Ganesh Prasad; BHANDARI, Rita; PHUYAL, Shreeram. Application of SERVQUAL Instrument Dimensions in Nepalese Perspective: A Systematic Review. Prithvi Academic Journal, [S. l.], v. 8, p. 190–206, 2025. DOI: 10.3126/paj.v8i1.78905. Disponível em: https://www.nepjol.info/index.php/paj/article/view/78905. Acesso em: 6 dec. 2025.