YADAV, O. P. Impact of total quality management practices on financial performance of commercial banks in Nepal. Pravaha, [S. l.], v. 27, n. 1, p. 83–94, 2021. DOI: 10.3126/pravaha.v27i1.50618. Disponível em: https://www.nepjol.info/index.php/pravaha/article/view/50618. Acesso em: 6 may. 2024.