SUBEDI, P. P. Customer Satisfaction in Retail Banking Services in Nepal. PYC Nepal Journal of Management, [S. l.], v. 12, n. 1, p. 45–58, 2019. DOI: 10.3126/pycnjm.v12i1.30585. Disponível em: https://www.nepjol.info/index.php/pycnjm/article/view/30585. Acesso em: 4 may. 2024.