Tamang, Tulsi. “Impact of Service Quality on Customer Satisfaction of Ekta Books With View of School Clients of Kathmandu Valley”. Sotang, Yearly Peer Reviewed Journal 4, no. 4 (September 1, 2022): 178–192. Accessed May 16, 2024. https://www.nepjol.info/index.php/sotang/article/view/57091.