Artificial Intelligence (AI) Shaping Organizational Culture and Climate over the Human Intelligent Minds (HIM): A Commentary

Abstract

Artificial Intelligence (AI) and Human Intelligent Minds (HIM) both play a pivotal role in enhancing the organizational digitalization process. AI is specifically designed to support humans at work, and it is Human Intelligent Minds (HIM) that creates the AI system. In the culture and climate at the workplace, the integration of AI may seem static, but Human Intelligent Minds (HIM) possess dynamic qualities. The dynamic nature of Human Intelligent Minds (HIM) creates a nurturing organizational environment, while AI’s static characteristics may reduce conflict by eliminating emotion-driven responses such as sensations, emotions, and beliefs to support an AI-generated culture and climate. The purpose of this study is to provide a commentary on how AI influences organizational culture and climate in comparison to Human Intelligent Minds (HIM). Qualitative analysis was employed for the commentary, incorporating subjective evaluation. The theoretical model was used to enhance the subjective gravity. For the commentary, relevant literature was reviewed. Within a constructivist paradigm, an interpretative analysis was applied to give a meaningful, opinion-based commentary. Artificial Intelligence (AI) and Human Intelligent Minds (HIM) are not alike; they differ in their emotional state of mind and calculative memorizing capacities. AI can have the job done in an instant without corroborating the working cultural environment. HIM’s working environment is significantly high with sensational and emotional richness. This produces dynamic harmony and open conflicts, thus generating non-programmed strategies when needed. AI has never learned to say no to any command of a human, thus satisfying the needs of human queries and tasks. Any interaction with a human is recorded and can be used for or against humans in the future. Humans tend to forget and skip work, and within the human working system, social loafing is very much visible. If AI develops an advanced version of capabilities to compete amongst themselves without the support from HIM, it may develop a self-nurturing climate within the AI’s environment. Nevertheless, HIM can be both multi-talented and multi-tasking in the given context with specific tasks and at the same time.